Knowledge Base
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Quick start
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My Profile
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Editing my Profile
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My Community
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Privacy
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Settings
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How do I edit my profile picture, my details, about, Rider Level, add my bike?
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How to add my location
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How to I change my first name/last name if I made a mistake?
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Can I change my username?
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How do I add sponsors etc to the Supporters tab?
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How do I update Q & A, Interests and My Bike
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How do I add favourites?
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How do I change my password?
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What is my username?
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What is my rider level?
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What is my display name?
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How do I edit my profile picture, my details, about, Rider Level, add my bike?
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Teams
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General
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Create or join a team
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Team Administration
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How do I invite riders to my team - APP
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How do I invite riders to my team - WEB
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What privileges do team administrator's have?
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How do I make a member an administrator?
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How do I view pending invitations that have not yet been accepted?
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I cannot find the team administration area.
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How do I promote a member to an administration role?
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How do I invite riders to my team - APP
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Blogs and detailed team info
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Social Feed - communications within the team
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Topics - within Team feed
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Privacy
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Troubleshooting
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Group rides
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Ride Administration
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RSVP & Attending rides
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Ride Feed - Ride Notifications to ride members
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Results and Awards Sections
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Create, allocate or join a ride
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Creating a Team ride
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Creating Once off ride with route
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How do I create a totally new bunch ride?
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Can I bulk upload my ride activities to a selected ride?
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Creating a bunchride
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How do I create a new bunchride with the same start point to an existing ride?
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How do I allocate my ride activity data to an existing bunchride?
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How do I join a bunchride?
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Can I create multiple group rides from the same activity?
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How do I create a variation?
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Creating a Team ride
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Uploading to Bunchrides
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General
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What are formal and Informal Rides?
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I cannot find any bunch rides in my area?
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How do I search for bunch rides?
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How do I assign my bunchride to a particular team?
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How do I know whether the bunchride is actually on?
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How will I know whether anyone will be at the ride starting point?
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How do I create a new start time or a new day to an existing bunchride?
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Do rides have to take place at a regular time?
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Will Bunchrides register my group ride if it only covers part of the route?
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Does Bunchrides have Leaderboards?
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Why is the ‘+’ symbol on some of the map markers in the Group ride section?
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What are formal and Informal Rides?
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Tips
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Troubleshooting
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I receive a message saying “corrupted files found”
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I received a message that my Garmin device cannot be found.
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My upload doesn’t appear to be working?
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I’m having trouble uploading from Garmin?
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I rode the same route/day/time and I still cannot join the ride
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I cannot see my team in the drop down list when uploading to my selected bunchride
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I receive a message saying “corrupted files found”
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Social feed - Teams and Rides
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Ride & team organisers - Ride Leaders
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Uploading rides/cycling files to Bunchrides
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How to upload files
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How to create new variations or new ride times
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Creating team rides
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Common questions about uploading your ride activity data
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Tips
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Troubleshooting
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General Information
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Account Settings
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Apps - iOS (Apple) and Android (Google)
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Compatibility
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Glossary
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Login
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Privacy settings - Teams, Group Rides and Profile
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Registering
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Sharing on other social media platforms
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Tips
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Announcements & Updates
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Completed updates
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New features
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Issues to be resolved
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Resolved issues
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The recording stops randomly
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Strava - cannot connect my account?
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Joining Rides - cannot join to get updates
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Inviting Riders to join Teams/Rides/Follow me - hard
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Edit/add text for various fields - My Profile/Ride/Teams - not easy to do
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Finding rides when searching by date/day or time - not easy
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Editing My Profile/Rides/Teams - bugs
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Left hand side panel - Profile, Rides and teams
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Apps - iOS & Android - hard to use & buggy
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Age range for teams - cannot edit
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Uploading Garmin files - not working
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Privacy setting - Profile - inconsistencies
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The recording stops randomly
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Blog - The Spin
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Overview
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How to create a blog
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Editing and blog management
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Trouble shooting
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